Medicaid or CHIP Coverage

Don’t risk losing your Medicaid or CHIP Coverage. Eligibility reviews have resumed, so make sure you update your contact information with the South Carolina Department of Health and Human Services, so you receive updates about your coverage.

Keep Your Medicaid or CHIP Coverage

Do you or a family member have Medicaid? If so, you need to take steps to keep your coverage.

Medicaid’s yearly eligibility reviews have resumed to determine all current Medicaid enrollees’ eligibility status. All members must complete this annual review each year to stay in the Healthy Connections Medicaid Program. If the annual review is not completed, the review process may impact your coverage.

How to Keep your Medicaid or CHIP Coverage:
Visit or call (888) 549-0820 to update your contact information with the South Carolina Department of Health and Human Services (SC DHHS). Your updated contact information will be used by SC DHHS to send you important updates regarding your coverage. If you do not update your contact information, you may lose your coverage.

Check your review status by visiting or by calling (888) 549-0820 to learn about your annual review date, when you should expect your annual review form, whether your form has been received and more.

Watch for your renewal notice. When it’s time to renew your coverage, you will receive a notification by mail, email or text message (if your updated contact information is on file) from the SC DHHS. If you are sent a text message, it will come from (803) 879-4184. If you get a renewal form, complete the form and return it within 30 days to continue your Medicaid or CHIP Coverage if you are still eligible. Please note that you may not get our notice until as late as March 2024.

What is needed to complete the Eligibility Review?
Below is the information you will need to complete the renewal form:

  • Your Full Name
  • Date of Birth
  • Social Security Number
  • Proof of U.S. Citizenship or Immigration Status: You may need to provide documentation to verify your citizenship or immigration status.
  • Proof of Income: Gather documents such as pay stubs, tax returns, or statements from government assistance programs to show your household income.
  • Proof of Residency: Provide documents, such as a power bill or rental agreement, to show your current address.
  • Any Health Insurance Information: If you have any other health insurance coverage, provide the details of that coverage.
  • Information about Your Family: If you are applying for Medicaid or CHIP for your family, you will need to provide information about your spouse and children, including their names, dates of birth, and Social Security numbers.

Have you Lost your Medicaid or CHIP Coverage?
If you have lost your Medicaid or CHIP coverage, there are other options to keep your healthcare affordable. You may qualify for Marketplace Health Insurance, Tax Credit, Cost-Sharing Reductions or Employee Sponsored Insurance. Open enrollment for these healthcare plans began March 31st, 2023 and are open until July 31st, 2024. Apply today by visiting

Do you Need Assistance or Have Questions?
If you need assistance with completing your Medicaid or CHIP renewal or have questions about the renewal process, please contact ReGenesis Health Care’s Statewide Navigator, Inaya Thompson, at (864) 680-0841 or

Have Medicaid coverage from a neighboring state? Visit that states page...